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Cancellation and Refund Policy

Refund Policy

SPLFARES has created this refund policy to a) describe the circumstances when SPLFARES will issue a refund, b) the process for claiming a refund against an order and c) the liabilities of SPLFARES related to a transaction ending in a refund claim.

Coverage & Scope

This refund policy covers SPLFARES treatment of refunds by SPLFARES and/or a website owned and operated by SPLFARES.

This refund policy does not apply to the practices of companies that SPLFARES does not own or control, or of persons that SPLFARES does not employ or manage, including any third-party service and/or product providers bound by contract and any third-party websites to which SPLFARES websites link.

Filing a complain

We strongly believe that every order is initiated with a goal to get a specific service and/or product.

Refund is a last resort that you may like to take when things are absolutely not working out and you have made all possible attempts of amicably working out a mutually acceptable solution.Therefore we will like to understand if we can reach an amicable and mutually acceptable solution. If you are dissatisfied for any reason which has initiated to file a refund claim, please take out some time and write to us at to initiate a dialog before claiming a refund.Every refund claim must only be filed if the mutual settlement process fails or if you are not satisfied with the outcome.

Contacting us regarding our refund policy

If you have questions or suggestions about this refund policy please e-mail us at